Animas Pumpers

Isn’t it Nice to Know There’s a Hotline to Pump Support?

1-877-SOS-7373. If you're having an issue with your pump, it goes without saying that you want to talk to a real person right away, even if it's 4 a.m. — and have that person know what they're talking about. That's why we have trained healthcare professionals available to you 24/7.

We're fast, too, with a wait time that's at the most two minutes. And speaking of fast, if you should happen to need a replacement pump, we'll get you one as fast as possible, often within 24 hours, so your time off pump is very limited.

Maybe it's a cliché, but to us, there's nothing like peace of mind. And that holds true for pumping as much as anything.

Say Hello to Our Performance Partners

Once you make the decision to become a OneTouch® insulin pumper, you'll find yourself surrounded by a circle of diabetes experts, understanding and responsive people who share a single goal: making your experience with the OneTouch® Ping™ glucose management system outstanding in every way. We are question answerers, counselors, encouragers, troubleshooters, teachers, tutors, partners and friends to the people who turn to us—not just when you're a beginner, but always.

Right off the bat, our experts help make your transition to insulin pump therapy a straightforward one. Not only do they train you on how your pump works; they help you get the most out of it by tuning in to your lifestyle and therapy goals, so your pump's settings are perfectly matched to your individual needs.

Our experts also focus on key areas of your diabetes management as a pumper. The idea is to help you keep your body, your life and your family running like a well—oiled machine by being available to offer expertise in areas like nutrition, exercise, even general diabetes education.

Even better, our experts are available to give you answers to your questions online…

Coming Soon! Animas University

A place exclusively for Animas pumpers to learn online. Here, you'll find easy to use eLearning modules as well as information on diabetes, insulin pump therapy, helpful hints about living with diabetes and more.

Take a sneak peek at the University and see an example of an eLearning Module. Be sure to check back often to see what new information has been added.

The Animas eStore

It’s easy to get the pump supplies you need, so you can perform at your best.


OneTouch® Ping™:
The glucose management system that’s twice as smart.